International
Customer Service
WHATSAPP +1 786 201 2463

International
Customer Service

WHATSAPP +1 786 201 2463
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Procedures for importing a USA car

FAQ

Do you have any doubts about your car inspection?

A freight forwarder based in France offers to transport my car from the USA, is this normal? Is this interesting for me rather than going through EASY IMPORT AUTO?

It is important to separate each person’s expertise. In the world of international transport/trade (commonly called IMPORT/EXPORT), two players organize global logistics; the transport company and the freight forwarder. The role of the freight forwarder, who has an infrastructure in France only, is to receive the goods. Transport management from origin is 100% independent of its reception service at the port. A freight forwarder who offers transport from the USA is therefore an intermediary who subcontracts the logistics service to another transport company. Caveat: Many freight forwarders have no infrastructure in France and operate from a remote office.

What does your “Research pack” include?

This pack is intended for customers keen to find THE ideal vehicle with maximum guarantees regarding its condition and price. Our pack offers an unlimited quantity of proposals and above all, a single commission of 550 euros for research / purchase / and overall management until delivery of the car to your door.

Why do you ship through Miami? I noted that you have a warehouse in NEW JERSEY

We actually have a structure and a complete team in New Jersey (NJ). Our clientele is mainly African and from the Middle East. Therefore, we do not offer consolidation of vehicles heading to France or Europe from New Jersey. In addition, the maritime flow towards Europe is much more abundant from Miami, with a sea transit of only 12 days for France. For these reasons, we are consolidating our flow to Europe from the Miami warehouse.

Why do you ship through Miami? I noted that you have a warehouse in NEW JERSEY

For your convenience, we accept several payment methods; – Check (American only) – Cash (USD currency), – Bank transfer, – Western Union – Money gram. We also offer instant payment by credit card via the secure PAYPAL site. All payments must be issued in US DOLLARS.

How do you get the car back from the seller?

There are 3 repatriation methods for vehicles or motorcycles; – The vehicle will be loaded into a specialized truck with a capacity of 1 to 6 cars. This type of truck is generally used for “long haul” transport. – For small trips, we will use a “platform” which will transport the vehicle alone. – For convertible, high-end or new vehicles, we will use a so-called closed truck, in other words, sheltered from all prying eyes and elements. This type of transport is certainly more expensive, but will guarantee you VIP treatment. For the transport of SEMI and other CARAVANS, which are almost impossible to transport, we will hire a specialized professional driver to drive them in the best conditions.

I found it cheaper than you, do you have an explanation?

No ! We will nevertheless be able to compare the service offered. Do not hesitate to send us your quote. Also note that in the area of ​​service, and particularly in transport, you will always find cheaper. The question to ask is therefore the following: “Pay less for what quality of service and what conditions?

How can I pay for my vehicle (or motorcycle) safely, without taking risks?

We offer the TRANSACTION PACK specially designed to provide our customers with an absolute guarantee of security. We pay the seller on your behalf via a Certified Cashier’s Check. We have never experienced a dispute over a transaction.

Under what conditions is my vehicle considered “Collection”? Can I be refused this status?

Unless you submit a vehicle completely modified from the original version, it is almost impossible to be refused collector status. The vehicle must be purchased in its original condition. Restorations and improvements are no problem. (Rims, paint, engine updates, etc.) On the other hand, an empty HOT ROD exhaust, “flame” paint, GPS and other advanced sound systems are strongly discouraged.

How long does the inspection process take?

It takes 2 to 5 days to travel with an expert, carry out the assessment and send you the complete expert report. You will be notified directly by email once the report is complete.

When and how do I pay customs and VAT fees?

Upon receipt of the container in France, our forwarder will unload your vehicle as quickly as possible. The forwarder will contact you beforehand to initiate the administrative procedures. You will have to provide the following documents: 1/ Vehicle sales invoice (“Bill Of Sale”, “Purchase Order” or “Invoice”) 2/ Logistics invoice (EASY IMPORT AUTO invoice) The taxes to be paid will be based on the price purchase of the vehicle and the price of transport. Please contact us for personalized answers or if you have any questions relating to the optimization of the tax to be paid.

Is it necessary to take out insurance for container transport?

Marine insurance is optional but highly recommended. The transport of your vehicle will take place in the best conditions. On the other hand, it is impossible to predict poor treatment when loading the container on the boat for example (or its unloading at the port of receipt). As the owner is responsible for their vehicle during maritime transit, we encourage our customers to protect their investment. In the event of a dispute, the insurance will cover 100% of all repair expenses.

How do you manage to offer such low prices?

The throughput of our Container Bookings with shipping companies allows us to negotiate the best rates, LIVE. You therefore benefit from the best prices on the market.

Who manages contact with the seller before transport?

EASY IMPORT AUTO will assist you from the start by contacting the seller by telephone to explain the process. We will also ensure the conformity of the documents and can even organize the transaction (if desired) and then the logistics.

I will not be able to collect my vehicle in person from the forwarder in Le Havre.

EASY IMPORT AUTO can carry out all European import formalities on your behalf via the freight forwarder if desired. (VAT, customs, provision of the vehicle) It is not necessary or obligatory to appear in person. – We also ensure the transport of your vehicle, from the forwarder to your address, anywhere in France. You will be charged for this service additionally. Do not hesitate to contact us to receive a quote.

How long does the inspection process take?

It takes 2 to 5 days to travel with an expert, carry out the assessment and send you the complete expert report. You will be notified directly by email once the report is complete.

I want to transport auto parts or other goods. Is it possible ?

We can organize tailor-made “Door to Door” logistics for all goods, spare parts, furniture, etc. from our warehouse to your home in France. Upon receipt of your goods at our premises, we will consolidate them on a pallet if necessary for maritime shipping in a container. For air shipments, we can consolidate your different boxes for a single shipment, for example. For more information, do not hesitate to consult our dedicated website: http://www.easyimportusa.com

How long does it take to repatriate my car?

Once your vehicle is paid for with the seller, here is the timing to expect: – 24/48 hours to collect the vehicle. -Repatriation of the vehicle from the seller to our warehouse: between 1 and 8 days. (1 day for local repatriation, 8 days for repatriation from the West Coast of the USA) -Loading of the vehicle into a container: 48/72 hours -Loading at the port + Shipping: 13 days -Receipt of the container at the forwarder with unloading: 24 /48H -Customs and provision: 12/24H

I found it cheaper than you, but it is a ferry transport called RO/RO.

Although we can offer you the mode of transport by ferry (Roll On/Roll Off), we recommend that you opt for secure transport in a container. In fact, vehicles are not as safe as in a closed, dry container. They will be subject to the vagaries of the weather as well as corrosion caused by seawater. In addition, the vehicles are repeatedly driven and moved by several parties. Finally, it is impossible to have additional accessories in your vehicle.

What services are included in the prices indicated on your site?

Our packaged price of 1,390 Euros includes the entire export service for your vehicle, namely: – Reception in our warehouse, – Taking photos/videos, – Inspection on request, – Placement in a secure container, – Declaration to of US Customs, – Maritime transport from MIAMI to the Port of LeHavre (or others), -Delivery of the vehicle to the freight forwarder. This package at 1,390 Euros does not include reception costs to be paid to the forwarder, namely; -400 Euros per vehicle and 100 Euros per motorcycle. For more information, please contact us.

What documents do I need to provide to transport a vehicle?

In theory, to export a vehicle from the USA, you will simply need to provide the original registration document, called the “TITLE”, and a copy of your passport. However, note that some states in the USA do not have a “TITLE” for collector vehicles. (New York, Alabama, Georgia, Mississippi, Maine, etc.) In this case, we can export your vehicle without its “TITLE”. We will nevertheless need the “CERTIFICATE OF REGISTRATION”. If you do not have either the “TITLE” or the “CERTIFICATE OF REGISTRATION”, please contact us so that we can study alternative solutions.

How long does the inspection process take?

It takes 2 to 5 days to travel with an expert, carry out the assessment and send you the complete expert report. You will be notified directly by email once the report is complete.

I have parts to purchase with my car. Could you help me?

Our customers buy so-called “Wrecks” or “Project cars” and therefore wish to purchase automobile parts to restore them. Together we can draw up a list of parts (even large ones) to obtain and purchase them for you. These will be carefully arranged in the trunk of your car or in the container if necessary.

How is your team formed?

Our team is made up as follows: – One sales center per region in the world. We mainly cover the whole of Europe, part of South America, Australia, the Middle East and Africa. – An administrative service. (Composed of a French-speaking person) – “Warehouse manager” for receptions and warehouse management. – A handling team. – The General manager for overall supervision of operations.

I plan to purchase a vehicle from an American dealership, but I have some doubts regarding the condition of the vehicle. Could you carry out a quality check?

To check the condition of your vehicle before purchase, we have set up the EXPERTISE PACK. Our car experts will confirm whether or not the vehicle conforms to the description in the ad. It will be possible to assess the vehicle within 72 hours anywhere in the USA. (Subject to geographic location) You will receive a detailed report with photos via email.

Our customers buy so-called “Wrecks” or “Project cars” and therefore wish to purchase automobile parts to restore them. Together we can draw up a list of parts (even large ones) to obtain and purchase them for you. These will be carefully arranged in the trunk of your car or in the container if necessary.

How long does the inspection process take?

After multiple modifications of the legal texts, it is officially confirmed that from January 1, 2014, any car considered as a “collector’s vehicle” (30 years and over) will benefit from the regime reduced to 5.5% VAT (still 0% VAT). customs). For a recent car, you will need to pay 20% VAT + 10% customs duties.

When do I have to pay for the transport of my vehicle?

Upon receipt and acceptance of your Pro-forma contract, it is always preferable to make payment as soon as possible. However, you have until receipt of your vehicle at the forwarder to pay your invoice. No vehicle can be released without full payment of your logistics invoice.

How long does the inspection process take?

It takes 2 to 5 days to travel with an expert, carry out the assessment and send you the complete expert report. You will be notified directly by email once the report is complete.

I do not speak English. Can you help me in French?

We have a French-speaking team within the company. So you have no language barrier. We also speak Russian, Spanish and of course English.

I would like to contact you, how do I do it?

We have responsive customer service available 5 days a week by email. We appreciate your “business” and for that, we are committed to responding to you within 24 hours! Our customer service is also available by telephone. You can contact one of our representatives by email at contact@easyimportauto.com, or by telephone at +1 305 570 3636.

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