Questions & Answers to understand who we are and how we ship vehicles worldwide

Other websites offer vehicle transportation from the US, what to expect? And why choose EASY IMPORT AUTO?

The car transport industry is complex worldwide, and even more so in the USA where the volume of export is important.
So beware of virtual companies offering this service via outsourcing and a simple attractive website…
Too often, these companies have no expertise in logistics and above all do not hold a compulsory license to perform this business.
They ultimately have no control over the goods, their purpose being to sell transport and receive a commission via the subcontractor.
It is therefore essential to thoroughly inquire about the mandated company. (Where exactly is it physically located, does it own a closed warehouse, a staff, the loading dock?
-> Do not hesitate to move if you can! The stake is too important because, to mandate a transport company, it is to entrust the entirety of your car / motorcycle, with the title of property!
Here are some recent facts listed by client victims of these companies;
– Vehicles stay outside, on car parks accessible to all, without insurance. Losses and theft can occur.
-Some companies can transport vehicles without seeing them.
-The vehicles are not inspected before containerization. No follow-up BEFORE and DURING shipping.
-The prices shown hide many hidden charges.
-The dates of arrival announced at destination are not respected.

EASY IMPORT AUTO offers you:
– An EXPERTISE that is priceless and management controlled from end to end, INTERNALLY, without flaws.
– A reliable partner for the complete management of your project, from the seller’s contact to the home delivery.
– No outsourcing and unparalleled availability.
– Peace of mind knowing that your vehicle will be stored in our secure, closed and covered warehouse.
– Your vehicle will be handled with care with respect to safety procedures.

I found cheaper than you, but there is a ferry transport called RO / RO.

Even though we could offer you the mode of transport by ferry (Roll On / Roll Off), we recommend to opt for a secure transport in container.
Indeed, vehicles are not safe like in a closed container and dry. These will suffer the vagaries of the weather as well as the corrosion caused by the seawater.
In addition, vehicles are repeatedly driven and moved by several stakeholders.
Finally, it is impossible to have extra accessories in your vehicle.

What does your “Research Pack” include?

This pack is intended for customers who are anxious to find the ideal vehicle with the maximum guarantees as to its condition and price.
Our pack offers an unlimited amount of proposals and above all, a single commission of 550 euros for research / purchase / and overall management until delivery of the car to your door.

Who manages the contact with the seller before transport?

EASY IMPORT AUTO will assist you from the start by contacting the seller by phone to explain the process.
We will also ensure the compliance of the documents and can even organize the transaction (if desired) and then the logistics.

What is the VAT on a vintage vehicle? And a recent vehicle?

After many changes in the legal texts, it is officially confirmed that from 1 January 2014, any car considered as a “collection vehicle” (30 years and +) will benefit from the reduced 5.5% VAT (always 0% customs).
For a recent car, it will take 20% VAT + 10% customs duties.

Under what conditions is my vehicle considered “Collection”? Can I be denied this status?

Unless you submit a vehicle which is completely modified from the original version, it is almost impossible to be denied collection status.
The vehicle must be purchased with its original juice.
Restorations and improvements are not a problem. (Rims, painting, engine updates, etc. …)
On the other hand, an HOT ROD vacuum exhaust, painting “flames”, GPS and other advanced sound systems are strongly discouraged.

I will not be able to pick up my vehicle in person at the freight forwarder in Le Havre.

EASY IMPORT AUTO can perform all European import formalities on your behalf via the forwarder if desired.
(VAT, customs, provision of the vehicle)
It is not necessary or mandatory to appear in person.
– We also transport your vehicle, from the forwarder to your address, anywhere in France.
This service will be charged extra. Do not hesitate to contact us to receive a quote.

When should I pay for the transportation of my vehicle?

Upon receipt and after acceptance of your Pro-forma contract, it is always preferable to pay as soon as possible.
However, you have until the receipt of your vehicle at the freight forwarder to pay your bill.
No vehicle can be released without full payment of your logistic invoice.

When and how do I pay customs and VAT?

Upon receipt of the container in France, our forwarder will unload your vehicle as soon as conditions permit.
The forwarder will contact you in advance to initiate the administrative procedures.
You will have to provide the following documents:
1 / Bill of Sale, “Purchase Order” or “Invoice”
2 / Logistics Invoice (invoice EASY IMPORT AUTO)
The taxes to be paid will be based on the purchase price of the vehicle and the price of the transport.
Please contact us for personalized answers or if you have any questions regarding the optimization of the tax payable.

I have parts to buy with my car. Could you help me?

Our customers buy cars called “Wrecks” or “Project cars” and wish to buy auto parts to restore them.
We will draw together the parts list (very large) to procure and buy them for you. These will be carefully arranged in the trunk of your car or in the container if necessary.

I do not speak English. Can you help me in French?

We have a French speaking team within the company so you do not have a language barrier.
We also speak Russian, Spanish and of course English.

How do you repatriate the car from the seller?

There are 3 repatriation methods for vehicles or motorcycles;
– The vehicle will be loaded in a specialized truck with a capacity of 1 to 6 cars. This type of truck is generally used for “long haul” transport.
– For small displacements, we will use a “plateau” which will transport the vehicle alone.
– For the top-of-the-range, or new, convertible vehicles, we will use a closed truck, in other words, sheltered from view and elements. This type of transport is certainly more expensive but will guarantee a VIP treatment.
For transports of SEMI and other CARAVANS, which are almost impossible to transport, we will hire a specialized Professional driver to drive them in the best conditions.

How is your team formed?

Our team is made up as follows:
– A commercial center by region in the world. We cover most of Europe, part of South America, Australia, the Middle East and Africa.
– An administrative service. (Composed of a French-speaking person)
– Warehouse manager for receptions and warehouse management.
– A handling team.
– The General Manager for the global supervision of operations.